Volka MakinaCTP
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From request to delivery, end to end.

Volka Makina runs heavy machinery spare parts supply as a six-stage corporate discipline and delivers international shipments under DDP (Delivered Duty Paid).

We take on customs procedures, import duties and final delivery in the destination country; you pay only the single amount approved at the quotation stage. The invoice is issued only after our local representative completes the check at the delivery point.

Stage process
6
Duty-paid delivery
DDP
Delivery time to destination
7-14 days
Hidden costs, damage risk
0%

Every hour a machine sits idle is a loss.Supply discipline cuts that loss.

In heavy machinery spare parts supply, the decisive factor is not only shipment speed; it is that every stage runs with a predefined set of responsibilities, documents and approvals. A chain built without the right customs form, the right certificate of origin, the right transport mode and the right local representative shows up on your side as delay and disruption.

That is why we designed supply as a six-stage process with clear owners and measurable outputs. Each stage has an operations owner, a predictable duration and a clear completion criterion. You always know which stage the process is in, and you are never left alone at a point that needs a decision.

This discipline is backed by Gültekinler Group's supply experience since 1995, the technical infrastructure of our Tuzla Free Zone Warehouse and our local representatives across our export markets.

Industry differenceTwice as fast as the industry average
The average time from order confirmation to export customs clearance is half the figure reported in independent industry benchmarks.
Customs and documentationAll export paperwork handled by us
Proforma, commercial invoice, ATR, EUR.1 and certificate of origin: every document the destination country requires is consolidated into a single file. No extra bureaucracy falls on you.
Damage-free deliveryInvoice only after local verification
When the shipment arrives, our local representative checks the contents together with you. The invoice is issued only after this approval; you pay nothing for damaged or missing parts.

Six standardized stages

Each stage is managed with a defined owner, a predictable duration and a measurable output. You can follow where your order stands at any time.

  1. Request and Quote

    Requests with part number, machine model and destination country are reviewed within 24 hours. A detailed quote follows with OEM or aftermarket options, price, logistics method and delivery date.

    Within 24 hours
  2. Stock and Preparation

    After your approval, the part is reserved from stock or sourced from the CTP main warehouse. Technical inspection, packaging and labeling are completed at the Tuzla Free Zone Warehouse.

    24-72 hours
  3. Customs and Documentation

    All export documents required by the destination country (proforma, commercial invoice, ATR, EUR.1, certificate of origin) are prepared by us and consolidated into a single file.

    Customer burden: none
  4. Shipment and Tracking

    Road (TIR), sea (container) or air freight is chosen by volume, urgency and destination infrastructure. Every shipment is insured and tracking information is shared with you.

    7-14 days
  5. Local Representative Verification

    When the shipment reaches the destination country, our local representative opens the cargo, inspects it item by item and records the findings with you. The process pauses if damage or shortage is found.

    Volka standard
  6. Invoicing After Approval

    The invoice is issued after your approval. Any part found damaged or missing is replaced free of charge in the next shipment; you pay nothing for those items.

    Risk: 0%

DDP delivery

Delivered Duty Paid: one invoice, zero surprises.

We work under DDP (Delivered Duty Paid), one of the Incoterms rules of international trade. Transport, insurance, export and import customs clearance and all taxes and duties in the destination country are on us; the shipment is delivered straight to your premises.

Volka guarantee

Single point of contact, single contract, single invoice.

When our overseas customer receives the goods at their premises, the only amount they pay is the total approved at the quotation stage. No hidden line items, extra customs charges or transit fees.

  • All transport costs (road, sea, air)
  • Full-coverage shipment insurance
  • Export customs clearance (Turkey)
  • Import customs clearance (destination country)
  • Destination customs duty and VAT payments
  • Final delivery to your premises
  • Full regulatory compliance

    A document set matching the destination country's customs regime, rules of origin and free-circulation requirements is prepared by us: ATR, EUR.1, certificate of origin, commercial invoice, packing list.

  • Operational simplicity

    Your procurement team doesn't have to manage customs brokers, freight forwarders or importer representatives. Single contract, single counterpart; we own the whole chain.

  • Predetermined cost

    The quote shows one complete price covering every cost item until the goods reach your premises. Currency swings, tax increases or customs penalties are risks we carry.

  • Legal liability

    Under DDP, all risk and responsibility through the import process lies with the seller, Volka Makina. You simply take delivery; we handle every remaining legal step.

Which markets?

DDP delivery is available across our 22 export countries, EU member states, the Balkans, the Caucasus, Central Asia and the Middle East. For detailed coverage, please fill in the request form.

The difference between DDP and standard delivery

In a standard export (FOB, CIF), import clearance, duties and inland transport are left to the buyer. Under DDP, the whole chain is Volka Makina's responsibility.

ResponsibilityStandard export (FOB/CIF)Volka Makina, DDP
Export customs clearanceSellerVolka Makina
Main carriage and insuranceBuyer (seller under CIF)Volka Makina
Import customs clearanceBuyerVolka Makina
Import duties and VATBuyerVolka Makina
Inland transport (destination)BuyerVolka Makina
Risk transferPort or borderCustomer premises

Istanbul-based, tri-modal international shipping

Air freight, road transport and container shipping, chosen by urgency, volume and destination infrastructure. Every shipment is insured and reported back to you with tracking information.

Air freight

Time-critical shipments.

Road (TIR)

Europe, the Caucasus and Central Asia.

Sea (container)

Bulk shipments.

Three decisive measures in this industry

Among the many distributors offering the same portfolio, the difference shows in technical capability, operational discipline and risk management.

  • 2×

    Fast Supply

    The time from order confirmation to export customs clearance is half the industry benchmark. Operational capacity inherited from Gültekinler Group's warehousing and bonded-zone businesses flows straight into our shipments.

  • 100%

    Customs and Documentation Management

    The export process required by the destination country, including origin, ATR and EUR.1 certification, is handled entirely by us. No additional bureaucracy falls on you.

  • 0%

    Damaged-Part Risk Management

    When the shipment arrives, our local representative physically checks the contents with you; the invoice is issued only after that approval. You pay nothing for damaged or missing parts.

Volka guarantee

You don't pay for damaged or missing parts.

Invoicing does not start until the local representative check and your approval are complete. Any damage or shortage found is replaced free of charge in the next shipment.

This is not a slogan; it is part of our standard operating procedure. Our local representative checks the contents with you when the shipment arrives and reports any discrepancy to Volka Makina.

  1. The shipment reaches your country; our local representative comes to the delivery address.

  2. The cargo is opened with you present; contents are physically inspected item by item.

  3. If there is no discrepancy, your approval is taken and the invoice is issued.

  4. If damage or shortage is found, a report is prepared; the part is replaced free of charge in the next shipment.

Common questionsAbout the supply process.

How long does delivery take after order confirmation?

In-stock items are prepared for shipment within 24-72 hours. For exports, delivery typically takes 7-14 days depending on customs conditions in the destination country. For urgent cases, air freight reduces this to 3-5 days.

Does the customer pay customs charges?

Turkish-side export customs procedures and costs are covered by Volka Makina. Import duties in the destination country are set by local law and shown transparently as a separate line item in the quote.

What happens if a part is damaged or missing?

At the delivery point, our local representative physically checks the contents with you. If damage or shortage is found, a report is filed and the part is replaced free of charge in the next shipment. The invoice is issued only after your approval.

How are documents managed for multi-part orders?

Each shipment is consolidated into a single export file. Proforma, commercial invoice, ATR, EUR.1 and certificate of origin are all managed in that file; additional shipments extend the same file.

What determines the transport mode?

Shipment volume, urgency and the destination country's transport infrastructure. Road (TIR) is the main method; air freight is used for urgent parts and container shipping for bulk volumes. We propose the best method in the quote.

Do you ship to European Union countries?

Yes. In addition to our regular export markets, we supply on demand to EU countries and the Balkans, Germany, France, Italy, Belgium and Austria in particular.

Tell us what you need, we'll prepare the quote and delivery schedule

Within 24 hours you receive a detailed quote with stock status, price, logistics method and the delivery date for your destination.